TERMS OF USE
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials offered on this website or through the Services, for any specific purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of our Goods, Services and the website is solely at your own risk and discretion.. You are required to independently assess and ensure that the Services meet your requirements.
You shall be entitled to claim a refund of the payment made by you in case you are not statisfied with the product provided. The timelines for such return and refund will be according to the specific Service you have availed or within the time period provided in our policies (as applicable). In case you do not raise a refund claim within the stipulated time, than this would make you ineligible for a refund.
Not withstanding anything contained in these Terms, the parties shall not be liable for any failure to perform an obligation under these Terms if performance is prevented or delayed by a force majeure event.
These Terms and any dispute or claim relating to it, or its enforceability, shall be governed by and construed in accordance with the laws of India.
All disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Jalandhar, Punjab.
All concerns or communications relating to these Terms must be communicated to us using the contact information provided on this website.
WILL THE COLOUR OF THE SHIRT BE THE SAME AS SHOW IN PICTURE?
WE UNDERSTAND THIS QUERY COMES IN EVERYONE’S MIND WHILE SHOPPING ONLINE AND THAT IS WHY WE TRY OUR BEST TO MAKE THE COLOUR LOOK EXACTLY SAME IN PICTURE.
BUT DUE TO DIFFERENT SPECS OF DIFFERENT SCREENS ON DIFFERENT DEVICES COLOUR MAY VARY. SO PLEASE TAKE THIS POINT IN CONSIDERATION BEFORE ORDER YOUR SHIRT. ANY RETURN/EXCHANGE MADE DUE TO COLOUR ISSUE MAY BE NOT CONSIDERED.
HOW DO I CONTACT THE SUPPORT TEAM?
YOU CAN REACH US THROUGH MAIL, CALL OR WHATSAPP. SO FEEL FREE TO REACH US ANYTIME BY VISITING CONTACT US PAGE FOR MORE INFO.
IS MY DATA SAFE WITH ZOAK?
WE ARE MUCH MORE CONCERNED ABOUT DATA PRIVACY THAN ANYTHING THUS YOUR DATA IN SAFE WITH US.
TO KNOW MORE ABOUT PRIVACY POLICY PLEASE VISIT PRIVACY POLICY PAGE.
TERMS & CONDITIONS FOR RETURN / EXCHANGE?
THERE ARE ONLY TWO TERMS FOR RETURN/EXCHANGE.
FIRST, THE REQUEST SHOULD BE MADE WITH 10 DAYS FROM DELIVERY DATE.
SECOND THE ORDER SHOULD BE IN ORIGINAL CONDITION WITH ALL THE TAGS AND PACKAGING IN PLACE. THE ARTICLE WILL BE MATCHED WITH PICTURE CLICKED BEFORE SHIPPING THE ORDER THEN ONLY THE RETURN/EXCHANGE REQUEST WILL BE ACCEPTED.