TERMS OF USE

These Terms and Conditions, along with privacy policy or other terms (“Terms”) constitute a binding agreement by and between ZOAK, ( “Website Owner” or “we” or “us” or “our”) and you (“you” or “your”) and relate to your use of our website, goods (as applicable) or services (as applicable) (collectively, “Services”). By using our website and availing the Services, you agree that you have read and accepted these Terms (including the Privacy Policy). We reserve the right to modify these Terms at any time and without assigning any reason. It is your responsibility to periodically review these Terms to stay informed of updates.

The use of this website or availing of our goods & Services is subject to the following terms of use: To access and use the GOODS, Services, you agree to provide true, accurate and complete information to us during and after registration, and you shall be responsible for all acts done through the use of your registered account.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials offered on this website or through the Services, for any specific purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of our Goods, Services and the website is solely at your own risk and discretion.. You are required to independently assess and ensure that the Services meet your requirements.

The contents of the Website and the Services are proprietary to Us and you will not have any authority to claim any intellectual property rights, title, or interest in its contents.

You acknowledge that unauthorized use of the Website or the Services may lead to action against you as per these Terms or applicable laws.

You agree to pay us the charges associated with availing the goods & Services. You agree not to use the website and/ or Services for any purpose that is unlawful, illegal or forbidden by these Terms, or Indian or local laws that might apply to you.

You agree and acknowledge that website and the Services may contain links to other third party websites. On accessing these links, you will be governed by the terms of use, privacy policy and such other policies of such third party websites.

You shall be entitled to claim a refund of the payment made by you in case you are not statisfied with the product provided. The timelines for such return and refund will be according to the specific Service you have availed or within the time period provided in our policies (as applicable). In case you do not raise a refund claim within the stipulated time, than this would make you ineligible for a refund.

Not withstanding anything contained in these Terms, the parties shall not be liable for any failure to perform an obligation under these Terms if performance is prevented or delayed by a force majeure event. 

These Terms and any dispute or claim relating to it, or its enforceability, shall be governed by and construed in accordance with the laws of India.

All disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Jalandhar, Punjab.

All concerns or communications relating to these Terms must be communicated to us using the contact information provided on this website.

WILL THE COLOUR OF THE SHIRT BE THE SAME AS SHOW IN PICTURE?

WE UNDERSTAND THIS QUERY COMES IN EVERYONE’S MIND WHILE SHOPPING ONLINE AND THAT IS WHY WE TRY OUR BEST TO MAKE THE COLOUR LOOK EXACTLY SAME IN PICTURE.

BUT DUE TO DIFFERENT SPECS OF DIFFERENT SCREENS ON DIFFERENT DEVICES COLOUR MAY VARY. SO PLEASE TAKE THIS POINT IN CONSIDERATION BEFORE ORDER YOUR SHIRT. ANY RETURN/EXCHANGE MADE DUE TO COLOUR ISSUE MAY BE NOT CONSIDERED.

HOW DO I CONTACT THE SUPPORT TEAM?

YOU CAN REACH US THROUGH MAIL, CALL OR WHATSAPP. SO FEEL FREE TO REACH US ANYTIME BY VISITING CONTACT US PAGE FOR MORE INFO.

IS MY DATA SAFE WITH ZOAK?

WE ARE MUCH MORE CONCERNED ABOUT DATA PRIVACY THAN ANYTHING THUS YOUR DATA IN SAFE WITH US.

TO KNOW MORE ABOUT PRIVACY POLICY PLEASE VISIT PRIVACY POLICY PAGE.

TERMS & CONDITIONS FOR RETURN / EXCHANGE?

THERE ARE ONLY TWO TERMS FOR RETURN/EXCHANGE.

FIRST, THE REQUEST SHOULD BE MADE WITH 10 DAYS FROM DELIVERY DATE.

SECOND THE ORDER SHOULD BE IN ORIGINAL CONDITION WITH ALL THE TAGS AND PACKAGING IN PLACE. THE ARTICLE WILL BE MATCHED WITH PICTURE CLICKED BEFORE SHIPPING THE ORDER THEN ONLY THE RETURN/EXCHANGE REQUEST WILL BE ACCEPTED.

IMPORTANT NOTE

ANY TERMS OR CONDITIONS CAN BE CHANGES, MODIFIED BEFORE ANY PRIOR NOTIFICATION OR MESSAGE.
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FROM HANDS OF 25+ YRS OLD EXPORT HOUSE